Course Description

Learn How to Reduce Healthcare Worker Stress & Why It Matters

Burnout in the healthcare field has become so common that it now has its own diagnostic criteria. And with healthcare workers at an elevated risk, the implications for the individual, organization and society at large are overwhelmingly negative. 

To help healthcare workers improve their job satisfaction and mental/emotional health, we are proud to offer our Banish Burnout for Healthcare Professionals course. In this course we will equip learners with real life tools designed to protect their careers, create a supportive professional culture and reduce the personal, professional and institutional toll associated with healthcare worker burnout. Through our cutting-edge curriculum students will learn more about your personal and professional risk of burnout and methods to use to build resilience and rejuvenate your love for your profession. If you're an administrator, you can learn how to enhance retention rates, improve stress management for healthcare workers and increase job satisfaction among staff.

Why healthcare burnout matters:

  • The Annals of Internal Medicine report physician turnover costs healthcare systems over $6 billion dollars per year.

  • Over 40% of physicians experienced symptoms of burnout pre-COVID pandemic and nearly 60% post-pandemic.

  • Medical staff are often reluctant to seek mental health treatment.

  • Untreated, burnout is associated with worsening job satisfaction, higher rates of depression, substance abuse and adverse patient outcomes.

  • A stunning 1 out of 3 doctors and nearly 8 out of 10 nursing staff report feeling dissatisfied with their chosen career.

  • An estimated 1 out of 5 of clinical staff in high demand areas such as ER, Intensive Care and nursing meet the diagnostic criteria of PTSD.

Learner Outcomes

After completing our Banish Burnout for Healthcare Professionals course, learners will be able to:

  • Identify the structures and mental models of burnout
  • Identify causes of stress in healthcare workers
  • Differentiate burnout from other commonly encountered mental health issues and reduce the risk of "professional suicide" due to burnout
  • Develop professional and personal planning, monitoring and assessment of one's own status and associated individualized learning pathway
  • Develop tools and insight designed to reduce the stress amongst healthcare workers and the rate of burnout among peers and staff with both a "bottom up" and "top down" orientation pathway
  • Protect your valuable investment

Course Details

Who is the Preventing Healthcare Worker Burnout Course For?

This course would benefit nearly anyone who works in the healthcare field, but specifically people in these positions:

  • Patient Care Professionals including physicians, nursing staff, rehab therapists, long and short-term care providers, techs and EMTs

  • Administration, Management and Stakeholders including for-profit and not-for profit organizations

  • Support Staff including billing and insurance, social services, office personnel, HR and others

  • Adjunct & Ancillary Care including lab and imaging professionals, home health, Hospice and clergy

  • Students in the medical, clinical, counseling or managerial tracks

Preventing Healthcare Worker Burnout Course Details

Number of Units: 3 units

Required Textbooks: There are no required textbooks for this course.  It is recommended, but not required, to purchase the Maslach Burnout Inventory (MBI) for Educators.  All course content is linked directly within the course.

Technical Requirements



Preventing Healthcare Worker Burnout Course Instructors

Instructor:  Shannon Perez, M.B.A., MHSE, with studies in Health Behavior from the University of Florida. As the former VP of Clinical Research for a health service management company, Shannon has been privileged to work with many of the leading health related organizations throughout the U.S. including the Centers for Disease Control, WebMD, MDLinx and others.

Preventing Healthcare Worker Burnout Course Frequently Asked Questions

Q: What are the signs of burnout?

A: There are multiple indicators and behaviors that suggest a healthcare worker is experiencing burnout, but some of the most common include feeling a sense of failure and self-doubt, experiencing detachment from work and personal relationships, a loss of motivation, becoming increasingly cynical and negative and feeling overall dissatisfaction with the profession and going to work.

Q: Why is reducing healthcare worker stress and burnout so important?

A: Not only is it costly for healthcare facilities — burnout costs roughly $6 billion dollars per year — but it is also mentally and emotionally taxing on healthcare workers. When left untreated, healthcare burnout is associated with decreasing job satisfaction, higher rates of depression, substance abuse and, ultimately, adverse patient outcomes.

Q: Is online learning right for me?

A: Our online courses offer the same high-quality content and expert instruction as the courses held on-campus at the University of San Diego. Instructors facilitate courses through engaging multimedia presentations and provide prompt feedback to questions within a 24–48-hour timeframe. This online format allows students to interact with classmates worldwide and replicate in-classroom interactions through weekly discussion forums, chats and email communication. See more information about online learning through the University of San Diego.


The University of San Diego’s Division of Professional and Continuing Education is accredited by the Western Association of Schools and Colleges – Senior College and University Commission (WSCUC).

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Course Format
Course Fee(s)
HLTH PD - $599 credit (3 units) $599.00
Available for Extension Credit
3 units
Section Notes

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