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Course Description

Learn to Effectively Problem-Solve Operations Within Your Organization

The Six Sigma Black Belt Certificate program follows the structured "DMAIC" methodology to introduce proven process improvement principles, tools, and techniques designed to optimize operations within your organization. DMAIC is an acronym for the five phases of the Six Sigma methodology: Define, Measure, Analyze, Improve, and Control. This data-driven approach relies on established statistical process control techniques, data analysis, planning, and experimental design methods to eliminate defects, waste, and quality problems in manufacturing, service delivery, management, and other business activities.

Students learn the exact tools and techniques required to successfully launch a project, transition it from phase to phase, and ultimately evaluate its success. In addition, participants develop vital team leadership skills and gain a comprehensive understanding of the DMAIC model in accordance with Six Sigma principles. The certificate program strictly follows the ASQ "Body of Knowledge" for the Six Sigma Black Belt.

Learner Outcomes

  • Describe and apply the DMAIC methodology to scope, define, and lead projects, as well as to identify and analyze key strategic business issues throughout each phase
  • Differentiate project team roles and functions within a Lean Six Sigma framework
  • Utilize the most suitable Lean Six Sigma tools and methods within the appropriate DMAIC phase to solve complex organizational problems
  • Apply process-mapping methods to accurately model an operations process
  • Problem-solve using structured Lean Six Sigma tools to isolate and determine the true root causes of operational issues
  • Develop, execute, and evaluate a project using Lean Six Sigma methodologies to resolve an organizational problem, culminating in milestone presentations and a final comprehensive report

Course Details

Number of Units: 4.5 graduate-level extension credits in semester hours

Who Should Attend: Participants typically include manufacturing and production representatives, but the course is open to anyone looking to improve a specific area or process within their organization.

Course Materials: The Lean Six Sigma Pocket Toolbook, George, M., Rowlands, D., Price, M. and Maxey, J., McGraw-Hill, 2005. ISBN-13: 978-0071441193  available at Amazon.com or your local bookstore

Technical Requirements

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Type
In Person
Days
T, W, Th
Time
4:00PM to 7:00PM
Dates
Aug 18, 2026 to Dec 08, 2026
Schedule and Location
Location
  • TBD
Course Format
Course Fee(s)
BUS PD - $4200 credit (4.5 units) $4,200.00
Available for Extension Credit
4.5 units
Instructor(s)

Section Notes

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