AI-Driven Process Automation - AAI-X843
Course Description
New Course for Spring 2026
This course delves into the practical use of Artificial Intelligence (AI) in business and marketing process automation. It explores how AI tools streamline operations, increase efficiency, and increase productivity across industries. Emphasis will be placed on using automation to free up time for strategic thinking, creativity, and innovation in the workplace.
Learner Outcomes
At the conclusion of the course, students will be able to:- Identify and evaluate opportunities to apply AI technologies in business process automation
- Design basic automation workflows using AI tools for tasks in marketing, operations, or customer service
- Analyze the ethical, operational, and organizational considerations of implementing AI-driven automation in various industries
Course Details
Number of Units: 1.0 graduate level extension credit(s) in semester hours
Who Should Attend: Anyone interested in understanding the current and future direction of AI in business, healthcare, finance and daily life!
Applies Towards the Following Certificate(s), Professional Programs and Series
- AI for Business Solutions Certificate : AI for Business Solutions Courses (Choose Eight)
Online Self-Paced courses are a perfect blend of accessibility, convenience and flexibility for you to control your learning pace. You will use course textbooks, manuals, assignments and exams to learn and earn credit. Depending on the course, you may also use streaming audio and video, CD-ROM, and download embedded materials through the Internet. Communication with your instructor will take place through your course site online. Your instructor will provide feedback via written responses on your assignments and exams. Grades are based on completed projects, assignments and exams. You can register at any time and you will have six months from the time of registration to complete your course.