Technical Requirements

All Online Courses

• High-speed Internet:
  A high-speed internet connection is strongly encouraged.
• Course Access and Navigation:
  All course-related information is posted on the Blackboard e-learning platform (https://ole.sandiego.edu/).
• Recommended Browser:
  • Supported versions of supported of Chrome, Edge, Firefox, and Safari can be found here. For best results update your browser to the latest version.
    • To check if the browser you are using is compatible, please click on their browser checker. (please check for only required technologies)
  • If you're having browser issues or your browser is locking up, try clearing your browser's cache: view the instructions for clearing your cache on the most common browsers.
  • If components of your course are missing or broken, check to see whether your system is running the most current version of Java.
  • Windows Users: Test your version of Java here: http://www.java.com/en/download/testjava.jsp
  • Mac Users: Click: Go to Software Update under the Apple menu
• Plugins:
  • Adobe Reader Plugin is required for some content in this course. Users may need to download and install the most current version of Adobe Reader, which includes the plugin. Visit Adobe's website to download the most current version for your system.
  • Some Mac users may experience further issues when using Safari or Firefox. The best-known solution is a free plugin download called Schubert|it PDF Browser Plugin
  • QuickTime Plugin is required for some content in this course. Download QuickTime Plugin
  • Note: Please clear your browser’s cache and restart your browser after installing the plug-in. How to clear your browser cache
• Other Software:
  Microsoft Office is required. If you are using Office 2003 or earlier, download and install the Microsoft Office Compatibility pack.
• Technical Support:

  Professional and Continuing Education

  • Phone: 619-260-4585
  • Toll-free: 888-321-6658
  • Submit an online Technical Support Request